Returns & Exchanges
At Seeker Enterprise, we stand behind the quality of our products and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original, unused condition with all packaging intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the item you wish to return to generate a return authorization number.
- 2.Package Your Items
Securely pack the merchandise in its original packaging, ensuring all tags and accessories are included to prevent damage during transit.
- 3.Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
